3. UnderstandableLevel A
3.2.6 Consistent Help
일관된 도움말
Summary
If help mechanisms such as contact details appear on multiple pages, they must sit in the same relative place. New in WCAG 2.2, it keeps the act of finding help from becoming another obstacle. It does not require offering help — only that whatever is offered stays put.
Common failures
- Putting the support link in the header on some pages and only in the footer on others.
Corresponding KWCAG 2.2 items
- 7.2.2 Easily Found Help